Case Management Order Processor

6 days ago

Brisbane, Queensland, Australia beBeeCaseManagement Full time $53,000 - $94,000

Job Title: Order Processing Specialist, Case Management

Job Description:

We are seeking a skilled and detail-oriented individual to join our team as an Order Processing Specialist in Case Management. This role involves managing high volumes of urgent orders, reviewing inbound documents, making outbound calls to physician offices and hospitals, and verifying patient demographic information.

Required Skills and Qualifications:
  • Excellent customer service skills with strong communication skills over the phone.
  • Ability to accurately document patient and referral interactions.
  • Knowledge of privacy and data protection regulations, such as HIPAA.
  • Strong organizational skills to manage multiple inquiries and tasks simultaneously.
Benefits:
  • Competitive pay rate starting at $16.70/hr.
  • Advancement opportunities for career growth.
  • Medical, dental, and vision insurance.
  • HSA account with company contribution.
  • Pet insurance.
  • Company-provided life and AD&D insurance.
  • Short-term and long-term disability.
  • Tuition reimbursement program.
  • Employee assistance program (EAP).
  • Employee referral bonus program.
  • Social recognition program.
  • Employee engagement opportunities.
  • CALM app.
  • 401(k) with matching program/Roth IRA.
  • Company discounts.
  • Payactiv/on-demand pay.
  • Paid vacation, sick days, YOU (mental health) days, and holidays.
Other Opportunities:

This is an excellent opportunity to work in a dynamic environment with a team of professionals who share your values and passion for delivering exceptional customer service.

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