Customer Support Liaison

2 weeks ago


Sydney, New South Wales, Australia Charterhouse Full time

**Job Summary**

We are seeking a skilled Customer Support Liaison to join our team at Charterhouse.

About the Role

  • As a Customer Support Liaison, you will be the first point of contact for our organisation, providing high-level customer service and support to stakeholders.
  • You will answer phone calls, gather information, and pass details to specialist teams to provide answers and respond to enquiries.
  • Ensuring callers feel heard and understood, you will also manage the inbox and reply to email enquiries.
  • Other administrative duties will support the team as required.

Key Skills and Experience

  • 1-2 years experience in a call centre or customer service role.
  • Excellent interpersonal communication skills.
  • Highly organised with the ability to take initiative and manage competing priorities.
  • High level of professionalism.
  • Strong problem-solving abilities, especially in a fast-paced environment.
  • Advanced computer literacy skills.

What We Offer

  • Immediate start - initial 1 month contract with extension through to December 2027 confirmed for the right candidate.
  • Sydney CBD location.
  • Hybrid working flexibility available after training period.
  • Full time, Monday to Friday.
  • $40 - $45ph + super.

For further information or interest in this opportunity, please apply now or send a copy of your updated resume to Brooke Dover at brooked@charterhouse.com.au.



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