Customer Experience Specialist

3 weeks ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

We are seeking a Customer Advisor to join our team at Malanda. As a key representative of the branch, you will play a crucial role in delivering exceptional customer service and helping customers achieve their financial goals.

About the role:

Key Responsibilities
  • Provide expert guidance on our online platforms and tools
  • Recommend suitable products and services to customers
  • Build relationships with the community to support our customers
  • Work collaboratively as part of a high-performing team
Requirements
  • Demonstrated experience in a customer-facing role
  • Proven ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong knowledge of our bank's products and services
What We Offer

A competitive salary of $60,000 - $80,000 per annum, depending on experience.

A 52.5 hour fortnightly roster, Monday to Friday.

Ongoing training and development opportunities to help you grow your career.

A dynamic and supportive team environment.

A chance to make a real difference in your community.



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