Product Manager

6 days ago


Sydney, New South Wales, Australia Citi Full time

About the Role:

The Mkt Segment & Services Lead Specialist is a strategic professional who closely follows the latest trends in their field and adapts them for application within their job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers.

Key Responsibilities:

  • Work closely with Technology, Operations, and Coverage teams to drive timely, cost-effective, and high-quality delivery of strategically aligned product solutions.
  • Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization.
  • Work closely with global and regional product teams to develop and refine the strategy of product solutions, go-to-market approach, and delivery model.
  • Work with Product control functions to ensure that all relevant documentation (e.g., Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business.
  • Coordinate planning and other related activities for launching new capabilities and functionalities across technology, operations, implementations, and regional teams.
  • Work closely with the Coverage teams and core product teams to ensure that demands of the clients are well understood.
  • Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute.
  • Invest time to keep track of Competition, Market Trends, New Technologies.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
  • Regular balance sheet and pricing analysis, including client-level analysis.

Requirements:

  • 10+ years of relevant experience in Product Management, with good knowledge of corporate banking practices in the cash management space, particularly Liquidity. Exposure to and understanding of business analysis, data, and system analysis.
  • Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; willingness to be a direct contributor and ability to multi-task.

Education:

  • Bachelor's/University degree is required, Master's degree is good to have.

Job Family Group: Product Management and Development

Job Family: Market Segments and Services

Time Type: Full time



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