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Client Relations Specialist
2 months ago
Overview of the Position
In this role, you will be instrumental in delivering an outstanding experience to our clientele while collaborating with the branch team to drive overall performance through superior sales and service.Key Responsibilities
Assist customers at the service counter and respond to inquiries via phone and email Generate precise quotations for clients Cultivate strong relationships with customers Become a knowledgeable resource to guide customers in selecting the right products Actively contribute as a team member to ensure the branch is maintained to the highest standards Is This Role Right for You?
Focused on customer satisfaction and sales, with prior experience in a similar capacity Strong problem-solving abilities to assist customers in finding their desired solutions Comfortable with technology and systems; training will be provided Possess a positive and enthusiastic demeanor Demonstrate initiative in supporting colleagues and customers alike—no task is too big or too small Exhibit a strong sense of urgency and the capability to manage multiple tasks in a dynamic environment Experience in a trade-related setting is advantageous, though a willingness to learn about our industry and product offerings is equally valued Benefits of Joining Us
Rich Heritage – Established in 1886, Lawrence & Hanson is recognized as a leading electrical wholesaler in Australia Professional Development – We prioritize the growth of our employees through various training programs Positive Work Environment – We foster a culture of enjoyment and high performance within our team Financial Rewards – Our employees benefit from an attractive profit-sharing scheme available at each branch Global Presence – As part of Sonepar, we are connected to the world leader in B2B distribution of electrical products
