Service Operations Coordinator

1 week ago


KalgoorlieBoulder, Australia NOV Inc Full time
{"title": "Service Operations Coordinator", "content": "Job Summary

We are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at NOV Inc. The successful candidate will be responsible for providing administrative support to the Service Manager, ensuring the smooth operation of our service activities and aftermarket capabilities.

Key Responsibilities
  • Process all incoming service and warranty enquiries in a timely manner, directing them to the appropriate person or department as required.
  • Ensure all Quotations for Service Exchange, Service Repairs are actioned and recorded in a timely manner.
  • Play an active role in CRM and warranty processes, following up with clients on any outstanding Quotations on a regular basis.
  • Administer the Facilities Pump Hire Fleet, ensuring appropriate records and Invoicing are current and up to date.
  • Manage the Facility administration files in a systemic manner, generating Manufacturing/Shop Orders as and when required.
  • Ensure the Office Facilities are maintained in a clean, tidy and respectable manner, displaying a level of Professionalism that provides the platform for a positive working environment.
  • Comply with all company policies and procedures, adhering to and playing an active role in NOV OH&S processes and systems and legislative compliance.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM software.
", "lang_code": "en-US"}

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