Retail Experience Consultant

3 days ago

Brisbane, Queensland, Australia beBeecustomer Full time $76,515 - $78,000
Customer Service Reviewer

We are seeking a skilled and detail-oriented individual to join our team as a Customer Service Reviewer. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and gathering feedback on the store presentation, service, selling skills, and cleanliness.

You will be required to pose as a customer and make detailed observations about your experience. You will then complete a survey online about the experience. This is an excellent opportunity to gain insight into customer experiences and provide valuable feedback to our clients.

To be successful in this role, you will need to have an eye for detail, a good memory, great communication skills, and access to the internet. You should also be reliable, flexible, and willing to travel.

Responsibilities:
  • Visit retail outlets and gather feedback on store presentation, service, selling skills, and cleanliness.
  • Complete surveys online about the experience.
  • Provide valuable feedback to our clients.
Requirements:
  • An eye for detail.
  • A good memory.
  • Great communication skills.
  • Access to the internet.
  • Reliability.
  • Flexibility.
  • Willingness to travel.
What We Offer:

This is an excellent opportunity to gain insight into customer experiences and provide valuable feedback to our clients. You will have the opportunity to work with a variety of retailers and gain experience in customer service and feedback collection.

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