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Commercial Operations Leader
2 weeks ago
We're shaping a world where people and communities thrive.
We drive our common goal: to improve the financial wellbeing and sustainability of our customers.
About the RoleAs a Reporting & Insights Expert in our Commercial Operations Team, you'll be responsible for delivering a cohesive and customer-centric data and reporting strategy.
You'll drive performance uplift and better customer outcomes through data, reporting, and insights.
This critical role is focused on uplifting reporting, data, and insights capability through hands-on analytics, facilitation of reporting needs, and delivering strong insights directly to team members.
Key Responsibilities- Delivery of cohesive and customer-centric data and reporting strategy for continuous improvement.
- Working with reporting teams and Performance Lead to deliver roadmap of change and new reporting requirements.
- Driving business change, improved customer experience, and operational performance through analysis of key data.
- Supporting development of data modelling and visualisation in our key technology tools.
- Providing ad-hoc analysis, reporting, or data to support customer and team needs while quickly pushing successful prototypes into production.
