Strategic Operations Manager

4 weeks ago


Campbelltown, Australia Dignity Ltd Full time
General Manager - National Operations

The General Manager - National Operations will play a key role in driving the organisational growth of Dignity Ltd, a registered charity with the Australian Charities and Not-for-profits Commission. Reporting to the CEO, this position will provide strategic leadership to the key operational business units of Housing, Business Services and Distribution.

Responsibilities include:

• Strategically leading the development and implementation of the Dignity business plan for the Dignity Housing models, Distribution and Business Services Lead and support the Housing, Business Services and Distribution management team to achieve the operational business plan
• Developing high-performance teams through proactive coaching and development, and engagement initiatives aligned to Dignity core values
• Contributing to the financial planning, budget management and analysis of national operations to meet strategic financial objectives
• Working in partnership with the senior leadership team, including CFO and CEO to support contract negotiations and tender submissions
• Engaging and consulting with internal and external stakeholders to identify emerging issues and initiate and enable the development of programs to advance our services
• Developing and maintaining relationships with Government and Non-government agencies and other stakeholders to increase collaborative opportunities within NSW and other states/territories
• Planning and implementing development opportunities to expand our Housing models ensuring distribution and business services are aligned and structured to support new initiatives
• Researching and scoping potential new districts and expansion opportunities within NSW and other states/territories to implement Dignity Housing models
• Demonstrating a genuine commitment to safety leadership by actively consulting, promoting and contributing to initiatives, monitoring safety performance, and making decisions and acting on health, safety and wellbeing matters

Requirements:

• Previous people leadership experience in government and or community/social services sector
• Sound knowledge of the specific service industry requirements to support those experiencing or at risk of homelessness
• Proven ability to build constructive relationships, work in partnership with community, government, and other services providers
• Tertiary education or demonstrable senior experience in related field/sector
• Highly developed written and oral communication, negotiation, interpersonal skills, and the ability to advocate on behalf of others
• Highly developed organisational, time management, analytical and problem-solving skills with the ability to develop and implement initiatives in a complex and changing operating environment

How to apply: Please submit your cover letter and an up-to-date CV via SEEK. Dignity Ltd is an EEO employer and value the diversity of our people. Dignity is committed to being a Child Safe organisation.

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