Retail Operations Manager

1 week ago


Campbelltown, Australia General Pants Full time
About General Pants

We believe in a world with no boundaries, where individuals can explore their style and potential.

Our team of culturally connected leaders, buyers, and creatives drive the latest trends and conversations, inspiring our community to mix things up and bring together different genres, styles, and ideas.

About the Role

The Retail Operations Manager will lead a passionate and committed team to create a customer-driven culture in-store, driving outcomes and results through effective leadership and mentorship.

Key Responsibilities:

  • Drive sales growth and efficiency by reviewing sales and stock sell-through reports, analyzing store results, and working with Regional Managers on future actions.
  • Mentor and coach team members to decipher reports into actionable insights, celebrating strengths and addressing gaps through honesty, generosity, and empowerment.
  • Manage workload, workflow, time management, and delivery through strong accountability and goal setting.
  • Prioritize team members' wellbeing and mental health, ensuring they are healthy, taking time to recharge, and discussing their feelings.
Requirements

To be successful in this role, you'll need:

  • At least 2 years of management experience in a retail environment.
  • A genuine love and understanding for fashion and our brands.
  • The ability to confidently lead, motivate, and engage your team.
  • Proven experience and success in coaching and developing teams and individuals.
  • A proven track record of driving and exceeding sales targets and budgets.
  • Solid knowledge and experience in retail operations, including budgets, wages, rostering, visual merchandising, stock management, and shrinkage.
About You

If you're looking for a challenging role that aligns with your passion for fashion and retail, we'd love to hear from you.

This position offers:

  • Discounts & Perks – Enjoy generous discounts across all Alquemie Group & General Pants.
  • Wellbeing – We invest in your mental health and wellbeing through training and EAP.
  • Career Development & Training – Paid study support & opportunities to participate in our training workshops.
  • Bonus & Perks – Enjoy performance incentives & recognition for your hard work.
Estimated Salary: AU$65,000 - AU$85,000 per annum

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