Regional Operations Director

2 weeks ago

Canberra, ACT, Australia beBeeLeadership Full time $80,000 - $150,000
Job Description

The Area Manager plays a pivotal role in driving business performance, enhancing customer experience, and supporting venue managers to achieve operational excellence.

This is a key leadership position that requires strategic thinking, coaching, and operational expertise to ensure consistent service delivery, maximise profitability, and foster a culture of excellence across all sites.

Key Objectives:

  • Lead and support venue managers to achieve key performance indicators (KPIs) and business growth.
  • Drive customer satisfaction and service standards across all venues.
  • Ensure operational consistency and quality across the region.
  • Maximise sales and profitability through strategic planning and execution.
  • Promote a positive and inclusive team culture.

Responsibilities:

  • Provide ongoing training and development for staff.
  • Communicate regularly with clients and stakeholders.
  • Identify and address performance gaps.
  • Make informed decisions aligned with business standards.
  • Promote the organisation positively within the community.

Required Skills and Qualifications:

  • Strong leadership and coaching skills.
  • Excellent interpersonal and communication abilities.
  • Proven business planning and development experience.
  • Budgeting and financial forecasting expertise.
  • Marketing and promotional skills.

Benefits:

This is an exciting opportunity to lead a passionate and dedicated team across multiple high-profile venues and make a meaningful impact on health, safety, and inclusion in the ACT.

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