Senior Customer Service Administrator

2 weeks ago


Toowoomba, Queensland, Australia beBeeCustomerService Full time $54,100 - $73,450

About Our Opportunity

This is a full-time role in which you will be the primary point of contact for our valued customers, while also providing essential administrative support to facilitate our business operations.

Your Key Responsibilities:

  • Handle inbound phone and email inquiries with professionalism and care
  • Coordinate customer bookings and schedule installations/services
  • Process quotes, invoices, and customer documentation
  • Assist with government incentive paperwork (e.g. STCs)
  • Support the sales team with lead follow-up and customer communications
  • Perform general office administration tasks to support daily business operations

About You

We are seeking someone who is:
Friendly, approachable, and passionate about delivering exceptional customer service
Highly organized with strong attention to detail
Confident using computers and learning new systems
Able to work both independently and as part of a close-knit team
Previous experience in administration or customer service is desirable but not essential
Australian work rights are required for this position



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