IT Service Delivery Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnology Full time $160,000 - $180,000

We are seeking a seasoned IT professional to lead our internal service functions within a fast-growing, regulated environment. This innovative role is critical during a period of significant growth and transformation.

The ideal candidate will drive the development of ITSM policies, build scalable and resilient IT processes, and collaborate with vendors and infrastructure operations to ensure compliance with regulatory standards.

This strategic position reports directly to the Head of Technology, who oversees a forward-thinking technology-first mindset and ambitious roadmap.

Ideal candidates will have proven experience in IT operations and service delivery, preferably within financial services or a scale-up environment.

Key skills include:
  • Proven experience in IT operations and service delivery
  • Experience implementing ITSM tools
  • Understanding of M365 and the full productivity suite
  • Strong communication and stakeholder management skills
  • Knowledge of regulatory compliance frameworks (ISO27001, APRA)
  • Development of processes and policies for IT infrastructure

This opportunity offers career growth and leadership prospects, with a competitive salary package available for the right candidate.

Must have full Australian working rights and be based in Sydney, NSW.

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