Customer Service and Claims Resolution Specialist

2 days ago


Brisbane, Queensland, Australia beBeeClaims Full time $70,000 - $95,000
Claims Management Specialist Role

This is an exciting opportunity to join a dynamic team as a Claims Management Specialist. As the first point of contact for members, you will be responsible for providing empathetic and accurate service while adhering to policies.

Key Responsibilities:
  • Lodgement and Claims Processing: Manage end-to-end lodgement and claims processing for motor claims, ensuring timely and efficient resolution.
  • Member Support: Act as the first point of contact for members, providing guidance and support throughout the claims process.
  • Collaboration and Communication: Collaborate with internal teams and external partners to triage claims and support recovery efforts, promoting effective communication and teamwork.
  • Continuous Improvement: Contribute to continuous improvement initiatives to enhance member outcomes, driving innovation and excellence in claims management.
Benefits and Work Arrangements:

This permanent full-time role offers a competitive package, including boosted superannuation, personal insurance discounts, and flexible work arrangements. You will have access to a range of benefits, including myLeave days, work from home options, and industry-leading parental leave.

About the Opportunity:

This is an excellent opportunity to develop your skills and expertise in claims management, working with a talented team that values collaboration, innovation, and excellence. If you are passionate about delivering exceptional customer service and making a meaningful impact, we encourage you to apply.



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