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Sales Team Lead
2 months ago
JIVARO Recruitment is proud to partner with a dynamic wholesale company that specializes in providing top-tier products to major retail partners. This company values education, motivation, and continuous improvement, creating a close-knit and caring team environment.
Role OverviewWe are seeking a detail-oriented and proactive Sales Team Lead to join their established team and report to a highly supportive Operations Manager. The role involves managing orders, coordinating with various departments and external partners, and ensuring smooth sales operations. This position offers the opportunity to work closely with senior management and contribute to process improvements.
Key Responsibilities- Order Management: Handle orders from initiation to delivery, including managing inbound and outbound orders. Raise sales orders once POs are confirmed and send them to procurement.
- System Coordination: Work with systems such as AP21 and EDI, manage supplier portals, and assist with OPAL and Nexus Partner Hub. Ensure accurate loading of images, SKU data, and new line forms.
- Program Tracking: Oversee and track over 50 programs, ensuring compliance with deadlines and procurement readiness. Address any changes or amendments needed.
- Reporting: Generate and analyze weekly and monthly reports using Excel. Manage invoicing and resolve outstanding sales orders.
- Process Improvement: Assess and enhance systems and process efficiency and maintain system integrity. Junior roles will support these efforts under guidance.
- Team Collaboration: Support and upskill a small customer service team, integrating them into sales coordination tasks.
- 2-3+ years in a similar role, with proven experience in wholesale and dealing with major retail partners.
- Familiarity with AP21 and EDI systems is essential.
- Strong Excel knowledge
- Effective communication and problem-solving skills
- Knowledge of FOB and FIS is highly desirable
- Ability to work well within a close-knit team and contribute to a positive work environment.
