Salesforce Business Analyst

3 weeks ago


Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group, global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation.

We have an opportunity available for a Scrum Master who will be a servant leader of the Agile team and a Scrum team coach for the team members and Product Owner.

Key Responsibilities

  • Requirements elaboration and documentation.
  • Actively engage with key business stakeholders/Product Owners for workshops and decompose business requirements into user stories.
  • Well-versed with agile delivery methodology.
  • Tools – Jira, Confluence.
  • Telecom domain – BSS-OSS know-how, Telco Consumer Products and Ordering flows.
  • Salesforce skills (Proficient) – Sales Cloud, Service Cloud, Salesforce Industries (erstwhile Vlocity).

Benefits

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief.



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