Dispute Resolution Manager

1 week ago

Melbourne, Victoria, Australia beBeeComplaintResolution Full time $105,479 - $127,621

We are seeking an experienced professional with a background in dispute resolution to lead our team and manage complaints.

Key Responsibilities:
  • Provide a skilled, timely and effective dispute resolution service aligned with legislative requirements and organisational goals and values.
  • Effectively supervise and provide leadership to a team by leading, coaching and supporting individuals to achieve their potential and contribute to organisational success.

The role works closely with other teams in alignment with the Health Complaints Commissioner's strategic plan through forging effective partnerships and delivering timely resolutions.

We require a skilled and enthusiastic individual who will fit into a regulatory environment and work collaboratively as part of a team to achieve shared goals.

This is a fixed-term position that offers opportunities for growth and development.

For this role, you should have:

  • Experience in dispute resolution or complaint handling.

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