Junior Technical Support Specialist

2 weeks ago

Toowoomba, Queensland, Australia beBeeIT Full time $45,000 - $50,000

Key Responsibilities:

We are seeking a highly motivated and service-oriented Junior IT Support Trainee to join our organization.

The ideal candidate will have a natural interest and ability with IT and tech-related products, as well as proven ability and passion to learn, grow, and contribute to our company's success.

As a Junior IT Support Trainee, you will be coached, mentored, and supported to deliver the best customer service possible.

You will be responsible for providing technical support to clients, answering calls, serving clients in reception, maintaining social media posts and enquiries, and creating and maintaining client documentation to a high standard.

Key Skills and Qualifications:

  • Basic hardware and software knowledge
  • Basic knowledge of Microsoft products
  • Great phone manner
  • Strong communication skills
  • Ability to articulate yourself well to clients and team members

Benefits:

This is a fantastic career opportunity for individuals who possess a passion for both customer service and IT technologies.

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