Healthcare Business Development Specialist, Australia
4 weeks ago
Eucalyptus is a digital healthcare company revolutionizing the industry by combining technology and design to deliver high-quality clinical support worldwide.
We were founded in 2019 in Australia and have since helped over 500K patients globally through our innovative approach. Our team operates across 5 countries (Australia, UK, Germany, Japan, and the Philippines) and consists of 4 brands: Juniper, Pilot, Kin & Software. These brands focus on personalizing patient experiences based on demographics and are powered by a growing international team.
Funding and ExpansionWith AUD$150M in funding from renowned investors like Uber, Canva, and Airbnb, we're poised for rapid expansion into new markets and offline channels. We aim to tackle complex health conditions and provide unparalleled patient care.
The RoleThis is an exciting opportunity for a seasoned sales professional to join our Patient Engagement Specialist team as a key contributor to driving business outcomes and improving patient satisfaction through outbound phone conversations at all stages of their journey with us.
As a vital part of our team, you'll be responsible for collaborating with various departments, including growth-marketing, doctors, nurses, pharmacies, and inbound patient support, to ensure each patient's unique needs are met. Your primary objectives will include:
- Making outbound calls to patients throughout their treatment lifecycle to increase conversion rates.
- Providing exceptional customer service by solving problems and addressing objections effectively.
- Improving our conversion processes to enable scalable growth across the globe and other brands.
- Summarizing patient sentiment and escalating bugs to the growth team to enhance the overall patient experience.
We're looking for candidates with a proven sales track record, excellent numerical skills, strong written and verbal communication abilities, and empathy. Experience in the healthcare space or allied services is a plus. As a member of our team, you'll enjoy a dynamic work environment, opportunities for professional development, and a competitive salary package.
Our estimated salary for this position is $80,000 - $100,000 per year, depending on your level of experience and qualifications. We offer a comprehensive benefits package, including equity, professional development opportunities, and a supportive team culture. If you're passionate about healthcare, enthusiastic about working with people, and eager to grow with a rapidly expanding company, we encourage you to apply.
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