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Full Time Customer Service Professional
2 weeks ago
Job Title: Full Time Customer Service Consultant
">About the Role:
We are seeking a highly skilled and experienced customer service professional to join our team as a full time customer service consultant. In this role, you will be responsible for providing exceptional customer service and sales support to our customers.
Responsibilities:
- Providing excellent customer service and resolving customer queries in a timely and effective manner
- Sales of Telstra products and services to existing and new customers
- Developing strong relationships with customers to understand their needs and provide tailored solutions
- Working collaboratively with the sales team to achieve sales targets and KPIs
Qualifications and Skills:
- Degree in a relevant field or equivalent experience
- Proven customer service and sales experience in a retail environment
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and meet deadlines
- Ability to develop strong relationships with customers and colleagues
Benefits:
- 30% discount on Telstra services
- Continuous training and development opportunities
- Ongoing performance-related commission
- Flexible working arrangements available
- 16 weeks paid parental leave for primary carers
About Us:
We are a leading telecommunications company that provides innovative solutions to our customers. We value diversity and inclusion in the workplace and offer a supportive and collaborative environment for our employees.
