Excellent Patient Care Experience Specialist

4 days ago


Melbourne, Victoria, Australia beBeeExceptional Full time $74,359 - $83,235

Exceptional Patient Care Experience Officer

Job Description

We are seeking a highly skilled and motivated individual to join our team as an Exceptional Patient Care Experience Officer. In this role, you will play a key part in ensuring that patients receive exceptional care and service during their stay with us.

Your primary responsibilities will include:

  • Obtaining accurate meal requirements from patients using an electronic menu management system.
  • Providing relevant information required for accurate patient meals.

To succeed in this role, you will need to possess excellent interpersonal skills, be able to effectively communicate with patients, and work well under pressure. You will also need to have basic computer skills and be proficient in Microsoft Word and Outlook.

This is a casual position available on a rotating roster across all sites.

Requirements

To be successful in this role, you will need to meet the following requirements:

  • Basic Food Handling Certification Level 1 or higher
  • Working with Children's Certificate
  • Basic computer skills (e.g., Microsoft Word, Outlook)
  • Ability to effectively prioritize tasks
  • Risk management strategies to ensure service deliverables are not compromised

Vaccination Requirements

All employees must be fully vaccinated for Covid-19 and meet the requirements of our immunisation policy.



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