
Customer Focused Assistant Manager: Outdoor Adventure
2 weeks ago
About Us
Our VisionAt Kathmandu, we empower people to thrive in the great outdoors.
Our gear is built to perform and made with a lighter impact on the environment.
We've been living our best lives for almost 40 years. Now you can too.
We're passionate about improving the wellbeing of the world through adventure.
Join us in making a difference
The RoleAs an Assistant Store Manager, you will support the Store Manager in running a successful store.
Day to day, you will:
- Support the Store Manager to operate a profitable store
- Assist the Store Manager to develop a customer-focused culture through sales, service, and compliance initiatives
- Inspire and lead a team to reach set KPIs and sales targets
- Support the Store Manager to train, mentor, and coach Team Members to work towards goals and succession planning
- Create a memorable shopping experience for every customer
You will have established experience in a customer-facing role as either a supervisor or assistant manager preferably in retail.
Exceptional people and communication skills are essential, along with the ability to motivate and rally a team to build sales while fostering a culture of openness, courage, and joyfulness.
A proven ability to lead, motivate, and build sales and service through exceptional people management is required.
Demonstrated experience working to targets and KPI's, fostering a high-performance culture, and a genuine passion for our products and values are also necessary.
Leading by example and embodying our company values is crucial in this role.
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