Customer Payments Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $65,000 - $85,000

We are seeking a Payments Resolution Specialist to join our customer payments team.

This role involves resolving customer inquiries and negotiating payment plans in a fast-paced environment.

You will be responsible for managing queues, interpreting reports, and making data-driven decisions to maintain collection activity and manage daily workload.

In addition, you will proactively manage a high volume of inbound and outbound collection calls and assess customer files to administer collection solutions.

The ideal candidate will have 1-2 years' experience in a similar collections role and possess strong organisational and time management abilities with excellent verbal and written communication skills.

They will also be proficient and comfortable with technology and demonstrate a sense of urgency with excellent attention to detail.

We offer a supportive work environment that promotes learning and growth, including flexible leave options, community grants, matched payroll giving, and employee volunteering leave.

We strive to provide a diverse and inclusive work environment, valuing unique experiences and ideas.

  • Customer Payments Specialist

    2 weeks ago

    Melbourne, Victoria, Australia REA Group Full time

    OverviewJoin to apply for the Customer Payments Specialist role at REA Group.ResponsibilitiesBe part of our high performing Customer Payments team, where you will guide customers through the payments and debt recovery process.Display exceptional customer service within a fast-paced, high-volume environment with empathy to our customers and other...

  • Customer Payments Specialist

    2 weeks ago

    Melbourne, Victoria, Australia REA Group Full time

    Overview Join to apply for the Customer Payments Specialist role at REA Group. ResponsibilitiesBe part of our high performing Customer Payments team, where you will guide customers through the payments and debt recovery process. Display exceptional customer service within a fast-paced, high-volume environment with empathy to our customers and other...

  • Customer Payments Expert

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $90,000 - $120,000

    Role SummaryAs a specialist in customer payments, you will be part of a high-performing team providing exceptional service to customers and stakeholders.

  • Customer Payments Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeePayment Full time $70,000 - $96,000

    About the RoleWe are seeking a skilled and empathetic individual to join our Customer Payments team.As a Customer Payments Specialist, you will be responsible for guiding customers through payments and debt recovery processes.Supporting customers in resolving and negotiating payments, deadlines or disputesProviding exceptional customer service in a...

  • Payment Specialist

    3 days ago

    Melbourne, Victoria, Australia Hays Full time

    Unlock Your Career Potential: Join as a Payment Specialist and Shape the Future of Financial Excellence**Your new company**As a Payment Specialist at this Big4 Bank, you'll play a pivotal role in supporting our mission to become the fastest and safest mover of funds domestically and globally. You'll join a highly engaged and collaborative team based at our...

  • Professional Payment Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeePayment Full time $63,000 - $93,000

    Accounts Receivable SpecialistWe are seeking an experienced Accounts Receivable Specialist to facilitate the receipt, allocation and reconciliation of incoming customer payments across various channels.Main Responsibilities:Process all payments received through diverse payment methods including Australia Post, Credit Cards, B-Pay etcReconcile bank...

  • Customer Payments Specialist

    1 week ago

    Melbourne, Victoria, Australia Rea Group Full time

    OverviewJoin to apply for theCustomer Payments Specialistrole atREA Group.ResponsibilitiesBe part of our high performing Customer Payments team, where you will guide customers through the payments and debt recovery process.Display exceptional customer service within a fast-paced, high-volume environment with empathy to our customers and other...

  • Payment Solutions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $86,000

    Job Title: Customer Payments SpecialistJob DescriptionWe are seeking a highly skilled and experienced customer payments specialist to join our team. In this role, you will be responsible for guiding customers through the payment and debt recovery process.You will work in a fast-paced environment, supporting customers to resolve and negotiate payments,...

  • Payment Processing Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeePayment Full time $90,000 - $120,000

    Job Title: Payment Processing SpecialistAs a skilled professional, you will play a vital role in ensuring the smooth operation of payment systems.You will monitor customer deposits and withdrawals to ensure uptime, accuracy and speed. Identify, investigate, and resolve payment-related issues, ensuring minimal disruption to customers.Key...

  • Customer Payments Specialist

    1 week ago

    Melbourne, Victoria, Australia Rea Group Full time

    Join a collaborative, supportive team in a role where you will be solving new problems dailyEnjoy a fantastic culture focused on learning and growth opportunitiesPermanent role based in RichmondWe're REAWith bold and ambitious goals, REA Group is changing the way the world experiences property.No matter where you're at on your property journey, we're here to...