
Customer Service Professional
5 days ago
We are seeking a Customer Service Professional to join our friendly team.
As a Customer Service Professional, you will be responsible for providing outstanding customer service via phone and email. You will work collaboratively with the team to deliver exceptional results and contribute to a positive, growth-oriented environment.
Key Responsibilities:
- Responding to customer inquiries with professionalism and care
- Completing administrative tasks to support customer care operations
- Striving for first-contact resolution and meeting service level targets
- Contributing to a collaborative, customer-focused culture
Required Skills and Qualifications:
- Previous experience in customer service or support
- A customer-first mindset and strong interpersonal skills
- Confidence using Microsoft Office and other computer applications
- Excellent written and verbal communication
- Ability to work independently and as part of a team
- A proactive, solution-oriented attitude and a willingness to learn
What We Offer:
- Permanent salary and incentives
- Ongoing learning and development opportunities
- A Monday to Friday schedule
- The option to purchase additional annual leave
- Team events and celebrations
- Discounts from corporate partners
- Generous parental leave policy
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