Customer Service Professional
1 week ago
IMB Bank is a member-owned bank offering a full range of products and services in retail and business banking. Our purpose is to provide simple, competitive, and authentic banking that helps our members and communities be better off.
We are seeking an enthusiastic Customer Service Representative to join our Canberra Team, providing great service and support to IMB customers in relation to their financial needs.
Main aspects of the role include:
- Having conversations and interactions with customers via all channels, including face-to-face, phone, and online, helping them with banking and insurance needs and enquiries.
- Exploring new opportunities to find the right financial solutions that may improve their position.
- Using various technologies, systems, and digital platforms, cash handling, and balancing.
- Working with your Manager and team to collectively achieve branch goals and objectives.
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies, and procedures and carrying out administrative duties.
To carry out the role successfully, you'll need to demonstrate:
- Experience in sales and service, preferably in retail, banking, or hospitality industries.
- Cash handling experience and accurate eye for detail.
- A learning mindset and ambition to build a career in the banking industry.
- An aptitude for technology and proficiency in MS Office programs/apps.
- Honesty and integrity, taking pride in diligently following procedures and policy in a regulated financial environment.
- A flexible approach in the workplace, able to take initiative, prioritise work, and problem-solve to complete daily work requirements.
- A genuine desire to help people, work directly with customers as well as work with and support a team.
- The willingness to travel to branches within the region as required for training or staff relief purposes.
Salary: Estimated $60,000 - $80,000 per annum (dependent on location and experience), plus benefits.
Benefits include a supportive culture promoting inclusion and employee wellbeing, competitive remuneration, wellbeing days, product concessions, paid parental leave, purchased leave options, study assistance, corporate uniform, and investment in your learning and professional growth.
-
Customer Service Professional
17 hours ago
Canberra, ACT, Australia ACM Full timeWe are seeking a highly skilled Customer Service Representative to join our team in Canberra, providing exceptional support to subscribers of The Canberra Times.This is a casual position that requires immediate start and includes Saturday and Sunday work. As part of our Customer Service Team, you will be exposed to a wide range of customer interactions,...
-
Customer Service Professional
1 week ago
Canberra, ACT, Australia SMAART Recruitment Full timeAbout SMAART Recruitment:SMAART Recruitment partners with prominent Australian institutions to deliver exceptional customer experiences. As a member-owned financial services provider, our partner organisation prioritises long-lasting relationships with clients.
-
Customer Service Team Professional
3 weeks ago
Canberra, ACT, Australia Canon Full timeAbout the RoleThe Customer Service Team Professional at Canon will be working in a fast-paced team environment to efficiently handle and sort mail, ensuring accurate distribution and timely delivery within the organization.The scope of this role includes:Daily mail and courier managementHandling and resolving customer phone and email inquiriesMaintaining...
-
Customer Service Professional
2 weeks ago
Canberra, ACT, Australia Murrays Full timeWe are seeking a skilled Customer Service Consultant to join our team in Canberra. Job DescriptionThis is an exciting opportunity to work in a dynamic customer service role, providing exceptional support to our customers.Key Responsibilities:Provide frontline customer service and resolve inquiries in a timely and professional manner.Work effectively in a...
-
Canberra, ACT, Australia UniLodge Full timeCustomer Service CoordinatorLocation: Canberra CBDJob Type: CasualCompany OverviewAt UniLodge, we are on an exciting growth trajectory with a portfolio of close to 140 properties and hotels. We are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help us become even better.About the RoleWe...
-
Customer Service Professional
5 days ago
Canberra, ACT, Australia Randstad Full timeWe are seeking highly skilled Customer Service professionals to fill APS4 level positions at Randstad. The ideal candidates must possess excellent attention to detail, robust written and verbal communication skills, and be equipped to work in a fast-paced environment.Key Responsibilities:Manage customer inquiries via phone and email.Maintain accurate...
-
Aviation Customer Service Professional
5 days ago
Canberra, ACT, Australia Qantas Full timeAbout QantasAt Qantas, we represent Australia to the world. Our diverse country is known for its spirit, mateship, and a can-do attitude. We're passionate about providing an exceptional customer experience, and our collaborative culture allows us to dream big and deliver successfully.Job DescriptionKey Responsibilities:Provide leadership and guidance to team...
-
Customer Service Representative
1 month ago
Canberra, ACT, Australia AUSTRALIAN OUTDOOR LIVING Full timeAbout Australian Outdoor Living:We are a leading provider of outdoor living solutions, and we are seeking a highly motivated and professional individual to join our team as a Customer Service Officer.The primary function of this role is to provide efficient and effective customer service to our customers, offer appropriate solutions to enquiries, and set...
-
Professional Services Consultant
1 month ago
Canberra, ACT, Australia Fortinet Full timeFortinet is seeking a highly skilled Professional Services Consultant to join our ANZ team in Australia. As a key member of our team, you will be responsible for delivering high-quality Professional Services engagements to our customers, ensuring timely and professional project delivery.Key Responsibilities:Develop a clear understanding of customer...
-
Customer Service Representative
4 weeks ago
Canberra, ACT, Australia Murrays Full time**Customer Service Role at Murrays**We are seeking a skilled Customer Service Representative to join our team at Murrays. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Provide timely and effective responses to customer...
-
Shopping Centre Operations Director
2 weeks ago
Canberra, ACT, Australia Spring Professional Full timeJob Title: Shopping Centre Operations DirectorA prestigious opportunity has arisen for an experienced Operations Manager to join our team at a leading shopping centre in Canberra. As a key member of the centre management team, you will be responsible for overseeing the day-to-day maintenance activities, participating in operational contract reviews, and...
-
Customer Service Representative
4 weeks ago
Canberra, ACT, Australia Parliament of Australia Full timeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at the Parliament Shop. As a key member of our sales team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and undertaking point of sale transactions.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Canberra, ACT, Australia Murrays Full timeAt Murrays, we're seeking a skilled Customer Service Representative to join our team in Canberra. As a frontline customer service professional, you'll play a vital role in ensuring our customers receive exceptional service.Key Responsibilities:Provide top-notch customer service in a fast-paced environmentWork effectively in a team and independently to meet...
-
Customer Service Liaison
7 days ago
Canberra, ACT, Australia Murrays Full timeWe are a 100% Australian family-owned business operating since 1966, providing daily express services across the country.Job SummaryThis role is ideal for someone with great communication skills and customer service experience. You will work in a busy 7-day team, interacting daily with our customers and assisting with enquiries.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 month ago
Canberra, ACT, Australia Randstad Full timeAbout the Role:We are seeking an experienced Customer Service Representative to join our team at Randstad. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide solutions to customer problems and...
-
Customer Service Representative
1 month ago
Canberra, ACT, Australia Bank Australia Full timeAt Bank Australia, we're on a mission to create a fairer and more just world through banking. We're seeking a Customer Service Consultant to join our Canberra branch and contribute to our purpose-driven business.Key Responsibilities:Provide exceptional customer service to meet the banking requirements of our customers both face-to-face and over the...
-
Customer Service Coordinator
4 weeks ago
Canberra, ACT, Australia Randstad Full timeJob Summary: We are seeking a highly skilled Customer Service Administrator to join our team at Randstad. As a key member of our office operations team, you will play a vital role in ensuring the smooth day-to-day operation of our office while providing exceptional administrative support to our management team.About the Role: The ideal candidate will possess...
-
Customer Service Representative
17 hours ago
Canberra, ACT, Australia HOBAN Recruitment Full timeAbout the RoleWe are seeking a passionate and dedicated individual to fill the role of Visitor Services Officer at our client's site in Canberra.This is a customer-facing position that requires excellent interpersonal skills, a commitment to delivering exceptional service, and a willingness to engage with visitors from diverse backgrounds.Key...
-
Customer Service Ambassador
2 weeks ago
Canberra, ACT, Australia IMB Bank Full timeAbout IMB BankIMB Bank is a leading member-owned bank offering a comprehensive range of products and services in both retail and business banking. For over 144 years, we've been providing simple, competitive, and authentic banking solutions that empower our members and communities to thrive.Salary InformationWe offer a competitive salary package, including...
-
Customer Service Ambassador
5 days ago
Canberra, ACT, Australia Coles Full timeAbout Coles SupermarketsColes Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. Our business is built on providing excellent customer service and quality products to our customers.Job DescriptionWe are currently seeking a Customer Service Ambassador to join our team at one of our supermarket locations. As a...