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State Manager SA Lead

2 months ago

Adelaide, South Australia eFinancialCareers Ltd. Full time
Lead a High-Performing Team and Drive Business Growth

We are seeking a dynamic and experienced State Manager to lead a high-performing team and drive business growth across the region. As a key member of the SME and Small Business Senior Leadership Team, you will be responsible for delivering exceptional customer experiences and business outcomes.

Key Responsibilities:
  • Recruit, lead, and inspire high-performing teams to deliver exceptional customer experiences and business outcomes
  • Coach leaders to enhance customer conversations, ensuring customer needs are met while promoting growth and success
  • Champion initiatives that improve the customer journey and eliminate pain points across channels
  • Foster a culture of growth and risk awareness, ensuring compliance and championing a customer-first mindset
  • Drive business performance by developing strategic plans and leveraging key relationships across the organization to grow the SME and Small Business portfolio
  • Collaborate with senior stakeholders to influence outcomes and lead strategic initiatives across the business
What We Offer:
  • A supportive culture and work environment that values diversity and flexibility
  • Competitive remuneration and a great culture
  • Opportunities for career growth and development
  • A chance to work with a leading financial institution and make a real difference in the lives of customers
Requirements:
  • Proven success in a Business Banking sales leadership role with evidence of lending growth, winning market share, and leading an engaged team
  • Deep understanding of Business lending, with a strong focus on end-to-end origination and credit risk
  • Strategic thinking and execution skills that allow you to deliver on key metrics such as NPS, customer growth, and deposit performance
  • A passion for recruiting and developing a high-performing team while creating career pathways within your team
  • Strong stakeholder management skills and a track record of driving collaborative success across multiple business units