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Customer Service Representative

2 months ago


Brisbane, Queensland, Australia O'Brien Glass Industries Limited Full time

About the Role:

  • We are seeking a highly skilled Customer Service Representative to join our team at O'Brien Glass Industries Limited.
  • As a Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our clients.
  • Our ideal candidate will have a strong background in the glass industry and be able to provide tailored solutions for new glass applications.
  • You will work closely with our Sales, Planning, and Glazing teams to ensure seamless customer service and sales support.
  • Full training will be provided, with support from experienced team members.
  • Flexible rostering between 8.00am to 7.00pm Monday to Friday, occasional Saturday's 8.30am to 4.00pm.

About You:

  • You must have call center, sales, or retail experience.
  • Possess a natural drive for results, with the ability to sell a trade-based product.
  • Excellent communication skills, with the ability to connect with a varied audience.
  • Strong administrative skills, including attention to detail and accuracy.
  • Ability to organize, multitask, and prioritize your daily responsibilities.
  • Building industry experience/knowledge is an advantage.

Benefits:

  • Ongoing incentive scheme for reaching achievable set targets.
  • Ability to work hybrid or from home, once fully trained.
  • In-depth and ongoing training provided along with your equipment.
  • Quarterly and annual reward and recognition program.

O'Brien Glass Industries Limited is a leading glass specialist operating in 35 countries. We serve more than 300,000 customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things, and feel inspired. A workplace where you can be your best you.

O'Brien Glass Industries Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien Glass Industries Limited, get in touch.