Market Research and Financial Services Specialist
1 month ago
FXCM is a dynamic financial services company seeking a highly motivated Market Research and Financial Services Specialist to join our team. As a key member of our Financial Services Team, you will play a vital role in providing exceptional customer service and conducting market research.
Job Description
We are looking for a detail-oriented individual with excellent communication skills to assist in managing social media commentary and conduct follow-up calls to existing clients. You will also be involved in outbound call campaigns to contact potential clients, provide clients with best-in-class service on phone, chats, and email, and conduct basic KYC of the clients. Additionally, you will provide financial industry research, data collection and analysis, construction of data visuals, and professional writing.
Required Skills and Qualifications
Ideal applicants will have an interest in finance, economics, business, and/or statistics. Previous customer services and data analysis experience and proficiency with Microsoft PPT and Excel is preferred. A top applicant will be a detail-oriented self-starter with strong language and communication skills across all mediums and a demonstrated ability to think critically. Mandarin speaker is an advantage.
Benefits
This is a part-time opportunity offering 20 hours/week. The ideal candidate will have the opportunity to work alongside passionate and talented individuals in a fast-paced environment, with responsibilities that touch on all aspects of FXCM's research agenda.
Estimated Salary: $40-$60 AUD per hour (depending on experience)
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