Duty Manager
7 days ago
Deliver Exceptional Guest Experiences
As a Duty Manager at Travel + Leisure Co., you will play a key role in ensuring the smooth operation of our Reception desk. Your responsibilities will include greeting and registering owners and guests, providing information on local attractions, and managing guest issues. You will also be responsible for building and leading a team to promote high levels of customer service.
What We Offer
- Immediate start
- Permanent full-time opportunity
- Subsidized private health insurance
- Professional development funding
- Discounted hotel stays across Australia, Fiji, and New Zealand
Requirements
- Proven experience in a Front Office and Food and Beverage department at a supervisory level
- Knowledge of hotel property management systems, Opera preferred
- Excellent communication skills, written, verbal, and active listening
- Detail-focused with an organized approach and ability to multitask
- Positive attitude, vibrant, and passionate about delivering exceptional customer service
- Exceptional time management skills and ability to work under pressure
- Strong negotiation and problem-solving skills
- Proficiency in using a computer and Microsoft Office applications
- Immaculate presentation and grooming standards
- Ability to work a flexible roster, including weekends and school and public holiday periods
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