Senior Claims Service Expert

7 days ago

Adelaide, South Australia beBeeClaimsConsultant Full time $90,000 - $120,000
Job Overview

This key position involves conducting thorough reviews of claims to ensure they align with policy scope, guaranteeing accurate outcomes. You will collaborate with stakeholders to discuss and resolve disputes, preparing essential documentation as needed.

About the Role
  • Demonstrated experience in managing complex customer service environments with a focus on claims management.
  • Ability to optimize business value by delivering high-quality services and positive customer experiences.
  • Strong knowledge of relevant insurance lines and associated legislation is required.
Key Responsibilities:
  1. Conducting comprehensive reviews of claims to identify those outside policy scope.
  2. Collaborating with stakeholders to discuss and resolve disputes regarding claim outcomes.
  3. Preparing and drafting critical documentation to support dispute resolution.
  4. Fostering strong customer relationships to understand and meet their needs effectively.
Our Commitment

We strive to create an inclusive environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their full potential.

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