
Customer Service Professional
23 hours ago
We prioritize exceptional customer service and value for our members. We are united by a commitment to delivering outstanding personal service, offering value health cover, and making health insurance easy.
Key Responsibilities- Deliver exceptional service and advice to customers ensuring all interactions align with policies and industry requirements.
- Work collaboratively as part of a fast-paced team environment that values kindness, innovation, and continuous learning.
- Experience in customer-facing roles, call centres, or member services.
- Calm, courteous, and professional demeanor under pressure.
- Strong communication skills (verbal and written).
- Problem-solving skills and solution-focused mindset.
- Familiarity with computer software and systems.
We are a private health insurer and multi-award winning company. Our workplace culture has a strong focus on staff engagement and offers a supportive and rewarding environment.
We celebrate diversity and are an equal opportunity employer. We value kindness, innovation, and continuous learning.
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