Customer Service Advocate

1 month ago

East Victoria Park, Australia WOW Recruitment Full time
Exceptional Customer Service Representative Wanted

We are seeking a highly motivated and friendly customer service representative to join our client's dynamic team. The successful candidate will play a key role in providing exceptional customer service and support to clients.

About the Role:

The ideal candidate will have excellent verbal and written communication skills, with the ability to respond to inbound and outbound customer inquiries on the phone and via email. They will maintain accurate records of customer interactions and transactions, meet and exceed customer service performance targets and standards, and foster positive relationships with customers to ensure their satisfaction and loyalty.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues efficiently and effectively
  • Maintain accurate records of customer interactions and transactions
  • Meet and exceed customer service performance targets and standards
  • Foster positive relationships with customers
Benefits:

This is a full-time role offering a competitive salary package, including $60,000 per year, plus weekly bonuses, frequent salary reviews, and opportunities for career growth and development. You will be working in a modern, spacious office space with a supportive and friendly team environment.

About You:

To be successful in this role, you will need to have excellent communication skills, a positive attitude, and the ability to work well in a team environment. You will also need to be technically minded and able to provide in-depth assistance to customers.

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