Customer Service Representative

5 days ago


Dudley Park, Australia Puratap Pty Ltd Full time

Puratap Pty Ltd is a well-established company with over 25 years of experience in manufacturing and retailing water purifiers, providing clean drinking water to households across South Australia.

We are seeking a highly motivated and energetic individual to join our dynamic and supportive customer service team in Dudley Park. The ideal candidate will be flexible, able to prioritize tasks, and have a positive approach to customer service.

The successful applicant will be responsible for responding to inquiries through outbound and inbound calls to existing and new customers, promoting our core business, and utilizing state-of-the-art customer communication technology.

As a Pure Water Specialist - Customer Advocate, you will enjoy delivering great customer service with a sales focus, working in a structured training and development program, and contributing to the success of Puratap's business.

Key responsibilities include:

  • Providing exceptional customer service via phone and electronic correspondence
  • Meeting sales targets and achieving key performance indicators
  • Collaborating with the management team and existing team members to provide outstanding support to customers
  • Developing and maintaining knowledge of our products and services to effectively communicate their benefits to customers

This is an excellent opportunity to become part of a successful and growing business, work in a supportive team environment, and develop your skills as a customer service professional.

Puratap offers a competitive salary range of AU$45,000 - AU$55,000 per annum, commensurate with experience and qualifications. We value our employees' contributions and offer opportunities for career growth and development.

If you are a highly motivated and enthusiastic individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting role.



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