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Customer Support Specialist
2 weeks ago
We are looking for an experienced and results-driven Customer Support Specialist to join our team.
The successful candidate will be responsible for delivering exceptional customer service, sales and support via phone and email, responding to inbound calls and email enquiries, making proactive outbound calls, resolving customer queries, scheduling appointments and converting enquiries into sales opportunities.
This role also involves working closely with colleagues, meeting call and internal sales targets, maintaining accurate records, ensuring compliance and contributing to a strong work-life balance culture.