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Customer Experience Strategist

1 week ago

Council of the City of Ryde, Australia Demant Polska Full time
Campaign Manager Role at Demant Polska

Audika, part of Demant, a world-leading hearing healthcare group, is seeking a skilled Campaign Manager to drive customer retention initiatives and engagement campaigns.

Key Responsibilities:
  • Design, implement, and optimize customer retention-focused campaigns to increase customer engagement and reduce churn.
  • Develop strategies for personalized, data-driven communications using digital and traditional channels.
  • Collaborate with internal teams to ensure smooth campaign rollouts and message consistency.
  • Maintain a structured campaign calendar to maximize effectiveness and avoid audience fatigue.
Requirements:
  • Undergraduate degree in Marketing, Communications, or Commerce.
  • Expertise in Direct Marketing, Lead Generation, and CRM activation.
  • Strong communication and analytical skills to translate data into strategies.
  • 4+ years in CRM campaigns with automation and data-driven approaches.