Sales and Customer Experience Director

7 days ago


Bayside Council, Australia Rockwear Full time

We empower women to feel strong inside and out by providing high-performance activewear that makes them feel confident in their fitness journey.

Our Team Members are our sources of strength, designed to support women at every step. We reward high performance with amazing growth opportunities and a culture that values teamwork, customer service, and leadership.

The ideal candidate is passionate about retail, customer service, and fashion. They must be able to lead, motivate, and inspire a team to drive sales and exceed KPIs. Strong leadership qualities, determination, and the ability to uphold brand standards are essential.

Benefits:

  • 50% team discount
  • Weekly commission incentives
  • Genuine opportunities for career advancement and development
  • Substantial team discount on partnered RAG brands
  • One-on-one coaching and mentoring

The Role:

  1. Meet and exceed sales targets and KPIs
  2. Drive sales and customer experience
  3. Coch and mentor team members to upskill product knowledge, sales techniques, and customer service
  4. Execute visual merchandising directives

About Us:

We are part of Retail Apparel Group, which includes yd., Connor, Tarocash, Johnny Bigg, and AXL&CO. Our mission is to make a positive impact on women's lives through fitness and fashion.



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