
Senior Business Transformation Manager
1 day ago
This pivotal role drives successful change initiatives across the organisation, partnering with business leaders to develop a clear and compelling change vision, ensuring well-defined benefits are communicated.
- Create a comprehensive Change Management Strategy and approach required to implement transformational business changes across the business successfully
- Lead organisational and transformational change management methodology and practices by supporting ongoing capability development and business education
- Establish a Centre of Excellence for Change, educating and developing SA's employees to be high-performing agents of change
- Develop and promote change management strategies based on situational analysis, clear understanding of the detail of Change and awareness of the engagement of impacted employees
- Collaborate with relevant teams to understand any related change impacts and develop both strategic and tactical solutions
- Review actionable and targeted change management activity to ensure the capability to manage and deliver the required business changes with minimal disruption
- Analyse saturation points, excessive complexity and opportunities to synthesise our approach and provide advice and coaching to business leaders in understanding, influencing, embedding and sustaining Change
- Anticipate potential points of resistance, and develop specific plans to address the risks and issues
- Serve as the critical link between senior business leaders and delivery teams to ensure all relevant parties understand the required Change
- Ensure change management plan dependencies such as engagement; current/future state impacts; change readiness and change sustainability is understood at an organisational level and managed accordingly
- Identify and implement innovative feedback mechanisms to check Change effectiveness
Key qualifications include:
- Bachelor's degree or equivalent combination of education and experience
- Minimum 10 years experience working within fast-paced and ambitious transformation environments focusing on behavioural Change
- Demonstrated success in leading transformational and organisational Change programs
- Demonstrated extensive experience managing change and people, including effectively implementing changes to business processes, systems and technology
- Excellent communication, liaison, negotiation and conflict-resolution skills
- Strong interpersonal skills, including demonstrated experience in mentoring, coaching, collaborating and team building
- Ability to influence others and move toward a shared vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Proven advanced strategic thinking, planning and analytical skills
- Exceptional planning skills and time management skills
- Excellent written and verbal communication skills
- Awareness of project management processes
- Experience using/implementing the Prosci ADKAR (or similar) methodology
- Acute business acumen and understanding of organisational issues and challenges
We foster a culture of iCARE values: Integrity, Courage, Accountability, Respect, and Excellence. We offer flexible People Perks that support wellbeing, career growth, and recognition.
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