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Technical Delivery Manager
2 months ago
We are seeking a highly skilled Technical Delivery Manager to join our team at Apmc Moving & Delivery Llc. As a Technical Delivery Manager, you will be responsible for managing enterprise-scale customer deployments, gathering user feedback, and proposing new use cases to ensure customers achieve maximum value from our solutions.
Key Responsibilities- Own successful customer deployments and technical work streams from end-to-end, with the ability to effectively manage priorities, deliver on-time, and communicate effectively internally and with customers.
- Partner with other members of the team and commercial organization to understand customer needs, drive implementation, and create user value.
- Become a power-user of our solutions, support customers in rapidly achieving value, and identify new use cases to address customer pain points.
- Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to drive customer success.
- Collaborate with implementation engineering teams to ensure successful delivery, translating business requirements and use cases into actionable data engineering tasks.
- Collaborate with account executives to identify and capitalize on expansion opportunities.
- Customer management and complex technical delivery experience working with government stakeholders.
- Ability to establish positive relationships and influence others, complemented by excellent communication and interpersonal skills.
- History of successfully leading complex software implementations and programs to successful outcomes.
- Comfortable in the details of everything you have oversight of, with the ability to discuss data analysis approaches with colleagues and build project plans.
- Open to feedback and thrive on cross-functional collaboration to drive continuous improvements.
- Good judgment and a willingness to dive into the nitty-gritty to achieve team objectives.
- Experience in the supply chain and logistics industry is a plus, although not required.
- Eligibility and willingness to obtain Baseline security clearance issued by the Australian Government Security Vetting Agency, or above.
We are a dynamic and innovative company that values collaboration, engineering excellence, personal and professional development, and diversity. We are committed to creating a workplace that is inclusive and respectful of all employees. We are an equal opportunity employer and welcome applications from diverse candidates.