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Customer Value Expert

2 months ago


City Of Casey, Australia Bupaoptical Full time
About the Role

We're seeking a skilled professional to join our team as a Customer Value Specialist. In this role, you'll have the opportunity to make a real difference in the lives of our customers by providing personalized health and wellbeing solutions.

Key Responsibilities
  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs
  • Showcase the value and benefits of these products for easy decision making
  • Work within the wider community to develop business and community-based relationships that promote the Bupa brand and products
  • Take a 'customer first' approach to ensure customers understand the full value of their health insurance product
What You'll Enjoy

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures, we're committed to creating a positive and supportive work environment.

Our health is the most important thing we have, and at Bupa, caring is at the centre of everything we do. We're passionate about helping people live longer, healthier, happier lives and making a better world.

We're proud to offer a comprehensive global health and wellbeing program for our employees, Viva Healthier and Happier, which includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing.

Training and Development

We believe in giving you room to grow. At Bupa, you'll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as our state-of-the-art knowledgebase, 'Know-It'. Our dedicated Store Managers will support you to excel in your role.

We're committed to ensuring equality in recruitment, development, retention and promotion of staff, and we encourage people from all backgrounds to apply.