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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to our members and guests.
Working a flexible roster across Monday to Friday, you will be responsible for meeting and greeting customers, responding to internal and external enquiries via email, phone calls, and face-to-face interactions. You will also perform general administration tasks, ensuring all enquiries, bookings, and issues are managed accurately and efficiently.
This role offers a unique opportunity to build strong relationships with our community and make a positive impact on the lives of our members and guests. If you are passionate about delivering exceptional customer service and have a strong ability to build rapport with people, we encourage you to apply.
About YouWe are looking for a self-motivated and customer-focused individual who is passionate about delivering exceptional service. You will have a strong ability to build rapport with people, a superior customer service and admin skills, and a passion for staying active and helping others.
You will also have a current CPR certificate and previous experience in an administration/customer service role (desirable). If you are a team player who is passionate about making a difference in your community, we encourage you to apply.
What We OfferAs a Customer Service Officer with YMCA NSW, you will have the opportunity to work in a dynamic and supportive team environment. You will receive a competitive salary and benefits package, as well as the opportunity to develop your skills and knowledge in a fast-paced and ever-changing environment.
We are committed to providing a safe and inclusive work environment for all our employees. We believe in building a diverse and inclusive workforce that reflects the communities we serve.
