Home Claims Professional

6 days ago


Adelaide, South Australia beBeeInsurance Full time $100,000 - $130,000
Job Overview

We're seeking a highly skilled and experienced home claims professional to join our team. As a complex and high-value home claims manager, you will make sound technical decisions on liability, cost, quality, timelines while meeting compliance and performance standards.

About The Role
  • Manage high claim volumes with strong knowledge of insurance practices, legislation, and industry codes.
  • Deliver professional, empathetic, and high-quality service tailored to each member's individual needs, ensuring positive claim experiences.
  • Adhere to established policies, procedures, and regulatory obligations; identify and report risks; proactively maintain safety, quality, and service standards.
  • Foster positive working relationships with external partners, support colleagues with technical guidance and in high-demand periods.
  • Maintain up-to-date knowledge, seek feedback and coaching, and act on opportunities to enhance skills, service delivery, and technical capability.
Required Skills and Qualifications
  • Proven track record of delivering high-quality service and outcomes for members.
  • Extensive experience in General Insurance Home Claims.
  • Relevant qualifications such as ANZIIF certifications are highly regarded; passion for embracing emerging technologies in a digital-first environment.
Benefits and Perks
  • Inclusive Culture: Join a supportive and open-minded team focused on customer outcomes, bringing your authentic self to work every day.
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
  • Career Development: Access mentoring, development, and global mobility opportunities for growth and success, including access to over 10,000 learning resources.


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