Lead Customer Experience Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $62,500
Job Description

Are you an experienced leader with a passion for delivering exceptional customer experiences? Do you enjoy coaching and teaching your team to continually improve how they deliver great in-store Customer Experiences?

We are seeking a highly motivated and skilled Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for leading the team with all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection.

In the absence of the Store Manager, you will assume all managerial duties and drive sales and maximize profit goals for a specific store.

Required Skills and Qualifications
  • Leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability - including nights, weekends, and holidays
Benefits

As an Assistant Manager, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same.

You will have the chance to develop your skills and knowledge, work with a talented team, and contribute to the success of the company.

Others

This role offers a competitive salary and benefits package, as well as opportunities for career growth and development.

If you are a motivated and skilled individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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