
Retail Operations Manager
6 days ago
We are seeking a highly skilled and motivated individual to lead our retail operations. No prior experience in optical sales is required – we provide comprehensive training to ensure you feel supported and confident delivering an exceptional customer service.
Our organisation operates as a leading eye care and eyewear retailer with a strong presence in the market.
Your Key Responsibilities- Support, coach and motivate your team to meet store targets
- Cultivate a culture of continuous improvement through coaching and training
- Manage stock control, store policies and procedures, staff scheduling and track sales team performance
- Deliver memorable customer service and demonstrate exceptional product knowledge
- Create an engaging and positive working environment
- Lead and inspire your team to succeed in store
- You're a sales leader with a proven track record of achievements within a KPI structure
- Proven problem-solving ability and excellent relationship-building skills
- Exceptional time management and organisational skills
- Previous leadership experience, ideally in retail
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