Customer Service Agent

3 weeks ago


Glenfield Park, Australia Coles Full time

About the Role

We're looking for a Customer Service Agent to join our team at Coles Supermarkets. As a CSA, you'll be responsible for delivering customer orders to their homes in our iconic Coles vans. You'll need to safely navigate your local neighbourhoods, pick and pack orders to the highest standard, and provide great customer experiences by working with enthusiasm, energy, and pace.

About You and Your Skills

  • You'll need to have an Unrestricted Australian Drivers Licence and a safe driving record, as well as the confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas.
  • You'll be on your feet, lifting and carrying groceries from the van to your delivery points, so you'll need to be active and able to handle the physical demands of the role.
  • You'll need to be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

What We Offer

At Coles, we're committed to creating a workplace that's safe and respectful for our team. We're continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve. We offer flexible work, additional leave, and parental leave entitlements, and we're happy to adjust our recruitment process to support candidates with disability.

Employment Type

This is a casual employment opportunity, and you'll be required to work a variety of shifts across our store trading days.



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