Empowering Communities through Exceptional Customer Service

2 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000
Job Summary

This role involves providing exceptional customer service to clients across multiple locations. You will be responsible for attending to client enquiries, booking appointments, and undertaking general administration duties.

Key Responsibilities
  • Provide proactive customer service to clients through various communication channels.
  • Manage client bookings, process claims, and maintain accurate records.
  • Liaise with clients from diverse backgrounds, including those with complex needs.
Required Skills & Qualifications
  • Excellent problem-solving skills and ability to take ownership of tasks.
  • Intermediate/advanced computer literacy and experience with mobile technology.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
Benefits
  • A competitive salary package with generous superannuation benefits.
  • Access to attractive employee benefits, including private health cover discounts and well-being programs.
Diversity & Inclusion
  • Hearing Australia is committed to diversity, equity, and inclusion, and welcomes applications from Aboriginal and Torres Strait Islander peoples and individuals from diverse cultures.
  • We are an equal opportunity employer and offer a barrier-free recruitment process.
About the Role

This is an exciting opportunity to join our team and contribute to empowering people across Australia with accessible hearing care.

As a Customer Service Officer, you will play a vital role in delivering high-quality services to our clients. If you are passionate about making a difference in people's lives, we encourage you to apply.

  • Empowering Customers Through Exceptional Service

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $60,000

    As a Customer Advisor, you will be the key to delivering exceptional customer service and ensuring our customers achieve their financial goals.Your role involves exploring customers' needs through in-depth conversations, partnering with specialists within the branch, and supporting customers with digital literacy and online banking needs.You will be the face...

  • Empower Women Through Community Development

    2 days ago

    Melbourne, Victoria, Australia beBeeCommunity Full time $75,000 - $85,000

    Community Operations Specialist RoleThis is a 12-month parental leave cover position based in Melbourne, aimed at providing an opportunity for personal and professional growth.About the Position:Run initiatives to empower women in their early career or founder journey, including building and managing membership programs.Identify and develop top founders for...

  • Ambassador of Exceptional Service

    2 days ago

    Melbourne, Victoria, Australia beBeeExperience Full time $37,000 - $70,000

    Customer Success AmbassadorThe Customer Experience team member will be the face of our organization, delivering exceptional service and support to residents and visitors. This includes maintaining a positive and friendly attitude in all interactions, resolving customer complaints in a timely and professional manner, and communicating effectively with...

  • Driving Business Growth Through Exceptional Customer Experience

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $120,000 - $170,000

    Job DescriptionAs a seasoned customer success professional, you will play a pivotal role in driving business growth and client satisfaction.This is an exciting opportunity to leverage your expertise in managing large-scale customer relationships, identifying opportunities for expansion, and developing strategic plans to meet client needs.You will foster...

  • Empowering Adolescents Through Mentoring

    2 days ago

    Melbourne, Victoria, Australia beBeeMentorship Full time $37,360 - $55,900

    About Our Youth Development InitiativeJob OverviewWe are seeking a dedicated mentor to empower adolescents aged 10–17 to build confidence, resilience, and social skills through mentoring, role modelling, and inclusive community engagement.Main Responsibilities:Support mentees during scheduled activities, promoting inclusion and personal growth.Safely...

  • Exceptional Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job DescriptionAs a key member of our team, you will provide exceptional customer service to our clients via phone, email, or in-person interactions. Your primary focus will be on analyzing customer inquiries and resolving issues promptly and efficiently.You will collaborate with cross-functional teams to address customer concerns and develop accurate...

  • Empowering Coastal Communities through Sustainable Energy

    2 days ago

    Melbourne, Victoria, Australia beBeeEnergy Full time $4,500 - $7,000

    Empowering Peruvian Coastal Communities through Sustainable Energy InitiativesJoin a dynamic team contributing to groundbreaking clean energy projects in impoverished coastal communities.About the RoleAs a Professional Volunteer, you will play a pivotal role in co-managing our sustainable projects, including:Designing and implementing innovative renewable...

  • Exceptional Customer Service Expert

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $95,000

    Customer Experience SpecialistDeliver exceptional customer experiences and engage with business partners.Provide outstanding service throughout the loan application process.Build strong relationships with clients via phone and email.The ideal candidate is:A passionate advocate for delivering a positive customer experience.A clear and confident...

  • Exceptional Customer Service Specialist

    18 hours ago

    Melbourne, Victoria, Australia beBeeCareer Full time $80,000 - $100,000

    Customer Experience SpecialistTalented individuals are sought after to deliver exceptional customer service by meeting end-to-end banking needs.Responsibilities include assisting customers with inquiries, educating them about online platforms and recommending products that meet their requirements.The ideal candidate will possess a passion for delivering...

  • Empower Communication through Speech Therapy

    7 days ago

    Melbourne, Victoria, Australia beBeeTherapy Full time $80,000 - $105,000

    Speech Therapist OpportunityDeliver impactful therapy experiences and empower individuals to communicate effectively.Your Role:Develop personalized therapy plans for clients across various age groups and backgroundsCollaborate with multidisciplinary teams to provide holistic careAssess client needs, create tailored treatment plans, and make recommendations...