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Customer Service Representative

2 months ago


Docklands, Victoria, Australia dusk Full time

About Us

Dusk is a leading home fragrance and gift retailer with a strong presence in Australia and New Zealand, offering a wide range of innovative products and exceptional customer experiences.

Our Values

  • We deliver on our promises
  • We foster collaboration and teamwork
  • We strive for continuous improvement
  • We maintain a positive and fun work environment
  • We create memorable moments for our customers

About the Role

As a Customer Assistant at Dusk, you will play a key role in delivering exceptional customer experiences and driving sales growth. Your responsibilities will include:

  • Providing outstanding customer service and making every customer interaction a positive one
  • Achieving sales and performance targets, both individually and as part of the store team
  • Supporting store operations and product care to ensure a safe and welcoming environment for customers and colleagues

About You

  • You have experience interacting with new people and are comfortable working in a fast-paced retail environment
  • You possess excellent collaboration and communication skills, with a passion for delivering exceptional customer experiences
  • You are flexible and able to work during peak periods, such as Christmas and Mother's Day
  • You are passionate about our products and share our values

The Benefits

  • Opportunities for career development and growth within the company
  • A collaborative and supportive team environment
  • A 30% discount on all full-price products
  • The chance to work with a leading brand and contribute to its success

Join Our Team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we would love to hear from you. Apply now and let's work together to make Dusk a leader in the retail industry.