Support Operations Manager
5 days ago
Support Operations Manager
">This role is ideal for individuals who take pride in running efficient systems, supporting clinical excellence and playing a key role in delivering high-quality outcomes within the allied health sector.
">Key responsibilities include providing guidance and assistance to Clinic Team Leaders by reviewing clinic data and emphasizing areas for improvement. Ensuring compliance obligations are being managed, client records are complete and up-to-date. Working closely with our client engagement team to cover CTL absences and support the clinic team.
">The successful candidate will have demonstrated experience in scheduling or rostering, excellent time management and organisational skills, sound computer knowledge and experience in using various IT systems, such as Lumary, Skedulo or Salesforce. Excellent attention to detail and accuracy, ability to manage competing priorities, excellent communication and interpersonal skills to deal with all internal and external stakeholders.
">Current or willing to obtain NDIS Worker Screening Check and Working with Children Check.
">- ">
- Maintains a high level of attention to detail and follows through on tasks">
- Communicates clearly and professionally with both clinicians and clients">
- Works effectively under pressure, balancing competing priorities">
- Values structure and consistency, but can adapt to evolving needs">
- Has a strong sense of accountability and understands the importance of data integrity, process compliance and operational performance">
We offer a generous remuneration package with additional incentives, flexibility with work hours, WFH options, diverse career pathways with a focus on internal advancement and elevation. Annual allowance towards professional development and 2 days of study leave. Structured social events calendar with your team including monthly 'Fun Fridays' Employee Resource Groups that foster a diverse and inclusive workplace Access to our Employee Assistance / Wellbeing Program and app for you and your family.
">Job Requirements">- ">
- Proven experience in scheduling or rostering">
- Excellent time management and organisational skills">
- Sound computer knowledge and experience in using various IT systems">
- Excellent attention to detail and accuracy">
- Ability to manage competing priorities">
- Excellent communication and interpersonal skills">
- Good analytical and problem solving skills">
- Current or willing to obtain NDIS Worker Screening Check and Working with Children Check">
About The Role
">This role is well suited to individuals with a background in practice management, clinic operations or NDIS administrative coordination. Ideal candidates are highly organized, task-focused and motivated by achieving measurable outcomes. You will thrive in this role if you enjoy working within established systems and frameworks, take ownership of your responsibilities and are driven by the success of the team and the clients you support.
">Why Work With Us
">We are dedicated to unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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