Transformational Workforce Management Expert

1 week ago

Sydney, New South Wales, Australia beBeeImplementation Full time $120,000 - $150,000

Workforce Management Consultant

As a Workforce Management Consultant, you will play a pivotal role in transforming the way our clients manage their workforce. Your primary responsibility will be to deliver exceptional implementation and consulting services to both new and existing customers. With a laser focus on Workforce Management, you will collaborate closely with our clients to understand their unique needs, configure our solutions to meet those needs, and ensure a seamless transition to our platform.

Key Responsibilities:

  • Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.
  • Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.
  • Create Tailored Solutions: Personalise Humanforce's WFM platform to align with client-specific requirements.
  • Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.
  • System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.
  • Offer Troubleshooting and Support: Address technical issues promptly and provide ongoing assistance to clients.
  • Foster Client Relationships: Cultivate strong partnerships with clients while actively gathering and evaluating their feedback.
  • Document and Report Progress: Keep detailed documentation and generate insightful progress reports for stakeholders.

Requirements:

  • Bachelor's degree in a relevant field (or equivalent experience).
  • Proven experience in Workforce Management (WFM), Payroll, or Human Capital Management (HCM) systems.
  • Energised by challenging, evolving work environments and excels at untangling complexities.
  • Advanced expertise in data analysis and manipulation within Microsoft Excel.
  • Hands-on experience with APIs, including integration and troubleshooting.
  • Exceptional communication and interpersonal abilities for engaging with clients.
  • Familiarity with diverse project management methodologies.
  • Dedicated approach to providing exceptional client satisfaction.
  • Open to working alongside cross-functional teams with a cooperative spirit.
  • Drive to stay current with industry trends and advancements in technology.
  • Proactive problem-solving mindset and a commitment to growth.

What We Offer:

  • A flexible working environment.
  • The opportunity to be part of a fast-growing tech company.
  • A focus on development with access to Go1.
  • Paid parental leave and Quarterly Wellbeing Days.
  • Employee talent referral scheme (know great people, be rewarded).
  • A fun and friendly culture working with passionate and talented people.
  • A work environment where you can genuinely improve the world of work.

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply. We are committed to responding to every applicant.

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