
Operational Excellence Professional
2 weeks ago
This is a unique chance to be part of a landmark transformation that redefines operational and customer excellence.
You will play a pivotal role in an established team alongside senior professionals, taking ownership of detailed analysis and delivery support for a global brand integration program across the Asia-Pacific region.
- Key Responsibilities:
- Supporting requirement gathering, clarifying scope, and ensuring changes are well documented.
- Mapping current vs future state processes, identifying gaps, and highlighting risks or dependencies.
- Engaging with internal teams and external vendors to progress deliverables, track issues, and escalate when needed.
- Assisting with governance, documentation, and helping the program shift from initial Waterfall approaches into phased Agile releases post-MVP.
What We're Looking For:
- Experience: 3-6 years as a Business Analyst, ideally with some exposure to change or transformation programs. Financial services or insurance background is beneficial but not essential.
- Skills: Confident in requirement gathering, process mapping, and stakeholder engagement. Familiarity with tools like Jira, Confluence, MS Project, or Visio is a plus.
- Attributes: Someone adaptable, detail-oriented, and resilient – ready to roll up their sleeves and grow in a complex environment.
We offer a dynamic and supportive work environment where you can thrive and develop your skills. Our team is passionate about delivering high-quality results and making a real impact.
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