Resilience and Resolution Specialist
3 days ago
About this Opportunity
This is an exciting opportunity to join our Workers Compensation Claims Business as a Resilience and Resolution Specialist. In this role, you will play a key part in investigating, evaluating, and determining assigned cases.
As a Resilience and Resolution Specialist, you will be responsible for delivering exceptional customer experiences while working in a fast-paced and dynamic environment.
- You will need to build rapport and provide timely solutions and recommendations with diverse customers.
- The ability to work both independently and as part of a team.
- Strong computer and numeracy skills with the ability to pick up new systems quickly.
- Previous experience in customer service, administration, and/or operational roles.
- An understanding of general insurance and relevant industry legislation is highly advantageous.
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